Warranty Policy

The Zarphones 3-Month Limited Warranty

Every certified pre-owned iPhone we sell comes with a standard 3-month limited warranty from the date of purchase.

  • What is Covered: Technical hardware defects and software malfunctions that occur under normal use (e.g., a faulty charging port, speaker failure, or screen touch issues).
  • What is Not Covered:
    • Accidental damage (cracked screens, dents, or bends).
    • Liquid/Water damage of any kind.
    • Normal battery wear and tear.
    • Unauthorized repairs or opening of the device by a third party.
  • Claim Process: If your device develops a fault, please contact us at 1 Cwangco Crescent, Cape Town, 7785. We will first attempt to repair the device; if a repair is not possible, we will replace it with a model of equivalent condition.
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